Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We offer free shipping for all of the orders. it will take 15 to 25 to United state during COVID-19. for DHL express, the shipping cost will be 25 USD, shipping time will be about 3 to 7 days to the most of European countries.

How long will delivery take?

We offer free shipping and express two shipping method. for free shipping, it will cost 15 to 20 days to the USA. for DHL express, it will cost 3 to 7 days to the USA.

How secure is shopping in the Online Shop? Is my data protected?

For your date, we will use it for shipping only and keep it safe. please check our Privacy Policy.

What exactly happens after ordering?

After your order has been sent out, a tracking number will be provided to you. you can track your package anytime. for your date, we will use it for shipping only and keep it safe. 

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